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I bought this HDTV in May 2008 from Amazon based on both Amazon customer reviews, third party reviews, and Samsung's reputation for quality HDTVs. A call to Samsung support got a technician out who, after dismantling the HDTV, identified a faulty $2 buck plastic fan, apparently intended to cool the graphics chips, that had failed. While I was initially quite happy with the product, very good picture, features, ease of setup, etc., after only about 9 months of use, the TV began displaying an error about "Fan No. 2" and shut down after about 10 minutes of viewing. He replaced it and we were back in business Seven or so months later, I turned on the set the day after having watched the Saints/Colts Super Bowl game and noticed a buzzing sound and alternating red and green horizontal "scan" lines progressing up the display. The picture was good but the scan lines were distracting and indicated a problem that could get worseA call to Samsung support, of course, found me out of warranty and likely requiring an LCD panel replacement which also likely would cost more than the value of the HDTV.Samsung needs to bring the component reliability up before I buy again even though the picture/feature quality is good.
It is truly a pleasure to watch Blu-Ray discs with this TV. I had planned on buying the extended warranty prior to my expiration (not sure if it is still in effect, but I did get 3 extra months over the standard one year warranty by registering on-line). My tv/player is not hooked up to any cable, internet, etc but I can easily download the firmware onto a dedicated pen-drive and quickly apply them to the units. I had done much research prior to buying my first LCD and it was the massive amount of 5-stars on Amazon and all of the comments from the satisfied buyers that clinched the deal -- although I did go to a store to view the quality first-hand.
I was shocked to watch my first Blu-Ray and watch what appeared to be a cheap soap opera -- come to find out that IS what happens at 120 Hz. Even though I waited for a sale to patronize one of my local stores, since I was hesitant to purchase an item this large on-line for fear of damage in transit, Amazon's price and service just could not be beat. All my fear's went out the window with Amazon's white-glove delivery service -- it was first class (although I did not need them to do anything more than remove the outer box to confirm that the TV was not physically damaged) -- the delivery people were friendly and courteous, and it had not been in a huge truck filled with lots of boxes -- just a small van, for "just my tv" (almost :-)The image quality is second to none -- with the sound being quite good, but I am only using the Surround-Sound speakers that are in the unit and am more than happy with them -- excellent clarity and fine for those that do not need to blast out the room (I'm sure with external speakers it would sound incredible). First, for those that had problems at the one year mark -- thank you for reminding me. "Problem" solved. :-) Another clincher for this tv over some others (same with the Blu-Ray player) was ease of applying upgrades.
Just be careful to follow the easy instructions and the process is effortless. There is only one 'problem' that I can think of in the year that I have had the unit -- I had set the Mhz rate to 120 when I first set up the tv, thinking since I purchased it because of the faster-than-others rating, I should use it.
That's it--overall no problems, no issues, just a great tv. Anyway, so far I am extremely satisfied with my purchase.
Well, it was terrible and at first I was disappointed -- it was cool to see so much detail, but it did not feel like a movie anymore. The colors and clarity are tack on -- compared to others that I saw while in the store.
Only one thing -- for those who had not viewed a movie on HD or Blu-Ray before: some of those actors and actresses are not as perfect as you may have originally thought. I did a little research and found out that only for gaming and such do you need the 120 Hz setting; set at 60, the picture is still crystal clear but you feel like you are watching a movie.
Hope you enjoy yours as well.
Bought mine a week ago at Fred Meyer for about $70 less than listed here. Absolutely love it. Picture quality with HD cable is great - with blu-ray it's unbelievably good. Chose 120mhz instead of 60mhz because I watch a lot of football, and was not disappointed with the clarity despite fast-moving action.
Geez only lasted one year, my 13 year old Sony CRT 32" is still humming along just fine.Well, what can I say, I tested the waters of LCD's and liked the image, weight etc; but the life of these things, not to happy. And wouldnt you know its just past 1 Yr warranty. I also have just crossed the 1 yr mark ( bought mine yr ago September). Wonder if the LED version of these hold up any longer. I am getting what looks like a black mist about 5 inches across on the lower right corner of screen.Really notice it when there is a bright image on screen. Have not dealt with Samsung yet, not looking forward to it, pretty sure its not covered. Well time to call Samsung and get the run-around.
UNBELIEVABLE. Samsung should be held accountable. Almost like a timer (1day after the manufacturer warranty ran out), a line appeared on the screen. I have owned this Television for One Year (One year and One day, actually). The sound is kinda poor, but I have my surround sound hooked up so that doesnt bother me either. Unbelievable.
PLEASE PLEASE PLEASE buy a warranty; I did a search on the internet and other people also had these lines show up DAYS after the warranty expired.
one day after the warranty.
The picture outdoes all of the houses I've been into (except for the ones with the same TV).
It has been great up until today.
But, I must admit, its one of the best looking TVs I've seen.
However, I did buy the NEW warranty plan (4 year) and called them and they are setting up the repairman to come to my home.
I can update this once it gets fixed for certain, but for now, I am SOOOOO HAPPY that I bought the repair warranty.
The red isnt bad, but then again there is red in my color scheme for the living room, so it does not affect me that much.
Hope this helps someone and convince you to BUY THE WARRANTY.
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